If you have any questions of concerns, please email us at Be sure to attache the document you are seeing this issue with to the initial email. You will see a pane come up to the left of the screen with signatures listed there. The solution is to reload the Google doc, just hit reload on your browser, while in 'editing' mode - at least that worked for me. Zotero doesn't register that you are back in 'editing' mode and doesn't let you edit any references. To verify this, go to View->Other Panes->Signatures That happens when you first switch to 'suggestion' mode and then switch back to 'editing' mode. Should you find that features are still grayed out, there might be a digital signature or certificate blocking certain tools. The owner of the document could have chosen to share it, but prevent viewers from downloading it. In this case, wait for it to finish and then try again. To remove security that has been implemented in a document, click the dropdown menu next to Security Method and select No securityĪ window will pop up asking you if you are sure you want to remove security from the document. It sounds like there are two common reasons that the 'download' option might be greyed out: The document could still be loading. **Note that you need the Author's password to complete these changes** How to remove security from a PDF document: Navigate to the Security category to see current security settings. The permissions list is available on the File tab, under Document Properties (or Ctrl+D). One easy way to tell is when the document is open in PDF-XChange Editor, an icon will show up up next to the document's name that looks like a pad lock: How to tell if my document has security in place: Unfortunately, the only resolution is to ask the author for permissions of the document. A small dialog box will appear on the screen asking you to select another document from your Drive to compare against the first opened document. On the document, click Tools from the menu and select Compare Documents. Depending on what the author has specified, you may not be able to edit, markup, or save it. Open Google Docs and sign in to open the first document you want to compare. This occurs when the author of the document has put security on a document, or digitally signed the document. ![]() Some editing or save options are greyed out. Tip: If your document is not ready to edit offline, an explanation will appear.I have a problem with a document that will not let me make changes. In the pop-out box, move your cursor over the grid to the number of columns and rows you want and click. Place your cursor in the document where you want to add the table. ![]() At the top, next to the file title, click See document status. Head to Google Docs, sign in, and open your document or create a new one.On your computer, open a file in Docs, Sheets, or Slides.Check if a document is ready for offline use Tip: You can also make a file available offline by opening a Google document, spreadsheet, or presentation, and clicking File Make available offline. A check mark will appear in the bottom left corner to show that the file is available offline. On the file you want to use offline, click More.Follow the steps above to turn on offline access in Google Drive.To manually select files to save offline: If you have enough storage, some of your most recent files will be automatically saved offline. Tip: If you turn off offline access for Docs, Sheets, or Slides, you will also turn off offline access for the rest.Open the Google Docs, Sheets, or Slides home screen.
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